Shipping policy
At Mercylo, we are committed to delivering your favorite fragrances quickly, safely, and efficiently. We aim to make your shopping experience smooth from checkout to delivery.
Shipping Coverage
We currently offer nationwide shipping across Pakistan, ensuring that wherever you are, Mercylo fragrances can reach you.
Order Processing Time
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Once dispatched, orders are typically delivered within 2–5 business days, depending on your location. Delivery times may vary slightly for remote areas.
Courier Partners
We work with reliable and trusted courier services to ensure your order reaches you safely and in perfect condition.
Shipping Delays
While we strive for timely deliveries, Mercylo is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances beyond our control.
Order Tracking
Once your order is shipped, you will receive tracking details so you can monitor your delivery in real time.
Customer Support
If you have any questions regarding your shipment or need assistance, our customer support team is always here to help. We’re dedicated to making your experience with Mercylo pleasant and hassle-free.
